All Systems Operational

About This Site

Welcome to the Openfax global network status page.
Information about the Openfax network is updated here, but you may also chat with us at openfax.com.

Openfax Global Network Operations can be reached at 1-844-408-GNOC or +1-847-221-1979.

Openfax Portal   ? Operational
90 days ago
100.0 % uptime
Today
Openfax Portal2 (BETA)   ? Operational
Openfax API   ? Operational
Outbound Fax Services   ? Operational
Inbound Fax Service   ? Operational
Email & Print2Fax   ? Operational
Automated Opt-out (IVR)   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing upgrades to our core database cluster and general network maintenance on Saturday, Sept. 16 starting at 11 PM US ET, lasting for up to one hour. We expect a period of up to 2 minutes where database and API queries may not respond.

No other outages are expected during this service window.
Posted on Sep 15, 14:02 EDT
System Metrics Month Week Day
Openfax Portal
Fetching
API Response Time ?
Fetching
Past Incidents
Sep 19, 2017

No incidents reported today.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - All cases are closed by AWS. All systems normal.
Sep 14, 16:13 EDT
Update - 12:38 PM PDT We continue to work towards resolving the increased throttling errors for Amazon S3 requests in the US-EAST-1 Region. We have identified the subsystem responsible for the errors, identified root cause and are now working to resolve the issue.
Sep 14, 15:43 EDT
Investigating - Affected resources
Increased Error Rates

11:58 AM PDT We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region.
12:21 PM PDT We can confirm that some customers are receiving throttling errors accessing S3. We are currently investigating the root cause.

This issue may result in intermittent failures of API fax requests.
Sep 14, 15:27 EDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.

Sep 5, 2017

No incidents reported.